Privacy Policy

1. Who We Are

The Boat Indian Bar & Grill (“we”, “us”, “our”) is a restaurant and bar located at 29 Church Street, Wednesfield, Wolverhampton, WV11 1SS. We are the data controller for personal information collected through this website.

If you have any questions about this policy, please contact us at info@theboatwolverhampton.com.

2. What Information We Collect

We only collect personal information that you voluntarily provide to us. This includes:

• Your name, email address and phone number when you submit a booking or enquiry form.
• Your preferred date, time, and number of guests for a reservation.
• Any additional message or dietary information you choose to include.

We do not collect payment card details, and we do not use cookies for tracking or advertising purposes.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your table booking or enquiry.
• Confirm or manage your reservation.
• Contact you if we need to make changes to a booking.

We will not use your information for unsolicited marketing, and we will not sell or rent your data to any third party.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the basis of legitimate interests, specifically to manage your reservation request, and with your consent, given when you choose to submit our contact form.

5. Third-Party Services

Our booking form is processed by Formspree (formspree.io), a third-party form handling service. Your submission data is transmitted to Formspree and then forwarded to our email inbox. Formspree operates in accordance with its own privacy policy, available at formspree.io/legal/privacy-policy.

We do not use Google Analytics, Facebook Pixel, or any other behavioural tracking tools on this website.

6. How Long We Keep Your Data

We retain booking and enquiry information only as long as necessary to fulfil the purpose for which it was collected, typically no longer than 12 months from the date of your reservation or enquiry, after which it is securely deleted.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict our processing of your data.
• Withdraw consent at any time (where consent is the basis for processing).

To exercise any of these rights, email us at info@theboatwolverhampton.com. We will respond within 30 days.

You also have the right to lodge a complaint with the UK’s data protection authority, the Information Commissioner’s Office (ICO), at ico.org.uk.

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. Our website is served over HTTPS.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website after changes have been posted constitutes your acceptance of the updated policy.